support.mightymerchant.comMightyMerchant Support Site

.css" rel="stylesheet" -- Search Toggle navigation Menu Videos Search Contact Home Using the Site Manager Getting Started Version Update List Managing Content MightyMerchant Components Settings & Messages Order Manager Shipping Payment Processing Customer Accounts Sale and Coupon Manager Admin Tasks Working with Data Advanced Features Find a Store Gift Certificates Inventory Control Mailing List Opt-Ins Managing a Wholesale Site Setting Up Option-Based Pricing Social Media Integration Upsell and Cross Sell Vendors Module Wish List 3rd Party Tools Accounting/POS Bing Blogging Email Marketing Google Facebook Video Email Email Account - Initial Configuration POP vs. IMAP: Which Should You Choose Changing Your Email Account Password Choosing a Secure Password Forgotten Passwords, and Setting up Password Retrieval What if I'm over my Quota? What if I'm over my Quota? copy Email Basics: Accounts versus Aliases Browser Based WebMail Client How To Retrieve Full Email Header Information Managing Spam Preventing Email Spoofing Restoring Deleted Emails Managing Your Spam and Blacklist/Safelist Settings Setting Anti-Spam Filters in Gmail Safelisting Email Addresses For Your Email Account Setting a Vacation Message and Auto-Forwarding Setting up a Mail Filter Rule in your Webmail Account Troubleshooting Email Delivery Issues Email Forwarding - Incoming Email Forwarding Marketing Using MightyMerchant to Optimize Your Website For Search Engines Increasing Your Web Traffic Achieving Search Engine Success Get Listed in Google Places and Bing Local Request Support Videos Using MightyMerchant Spotlight on MightyMerchant Features Search Welcome to the We have developed this support site to answer your questions and provide step-by-step instructions for using MightyMerchant and related services. These are the steps we recommend: Use the menus or search bar to find the topics you’re interested in. Check out our videos for illustrations and examples for how to perform important tasks. If you need support, follow the instructions below. How to Request Support Use the form at the bottom of the page. Call us at 541-746-6418. Using the support form below will route your message into our Webhelp support system and is typically the best way to get help for your issue Note: Anyone may report a problem with your site, but for your security, change requests must be submitted by an authorized user. If we receive a request from someone we don’t recognize, or an outside consultant, we will ask for authorization before proceeding. What Information to Include With Your Support Share with us what steps you have already taken to troubleshoot the problem. We’ll be able to fast forward to dig in deeper, bringing a swifter resolution to your issue. Copy and paste a link to the page(s) in question. This will guarantee that we’re all on the same (web) page. Report what browser (and version) you’re using . For example, “Chrome 25” or “Firefox 19.” To find this information, simply go to the About menu of the web browser application. In short, the more specific you can be, the more efficiently we can help you solve the issue. If This Is An Urgent Request We will respond to timely webhelp requests within two hours and strive to answer all requests within one business day. We define an URGENT request as an issue that needs to resolved within the hour. If your request is urgent, please include the word “urgent” in the subject of your message. Please be aware that support staff will be paged with your urgent issue and only use this option if you believe your request must be addressed within one hour. Otherwise be assured that we will receive your request immediately and will respond as soon as possible. Send Support Request to HEROweb Your Email Address Your Message Is this Urgent? No Yes Submit Cancel © Copyright 2020 HEROweb. All rights reserved. | Responsive Website Design by HEROweb | Search Engine Friendly Shopping Cart -powered by MightyMerchant v5.1 [ Log In ]...